[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ bottom_padding=”80″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”faq-sec-wp” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”General FAQ’s” use_theme_fonts=”yes” css=”.vc_custom_1717681045197{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” title=”1) What is Riders Resource?”][vc_column_text]Riders Resource is an online equine directory, designed to aid horse owners and service providers to connect.[/vc_column_text][/toggle][toggle color=”Default” title=”2) How do I list my service?”][vc_column_text]To list your services, click on the ”Add Listing +” button on the homepage, fill in your details, and create a comprehensive profile showcasing your services.[/vc_column_text][/toggle][toggle color=”Default” title=”3) Is there a fee to list my service?”][vc_column_text]Please refer to our Pricing List for detailed information on subscription plans and listing fees.[/vc_column_text][/toggle][/toggles][divider line_type=”No Line” custom_height=”20″][vc_custom_heading text=”For Service Providers” use_theme_fonts=”yes” css=”.vc_custom_1722533831124{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” title=”1) Can more than one person manage my businesses listings?”][vc_column_text]Who has access to the business account is strictly at the discretion of the business owner who created the listing.[/vc_column_text][/toggle][toggle color=”Default” title=”2) My business name has changed, how can I change the details?”][vc_column_text]You can update your profile at any time by logging into your account and making the necessary changes.[/vc_column_text][/toggle][toggle color=”Default” title=”3) What are the benefits of listing my services on Riders Resource?”][vc_column_text]Listing your services on Riders Resource increases your visibility, helps you reach a broader audience, and connects you with potential clients looking for your specific services.[/vc_column_text][/toggle][toggle color=”Default” title=”4) Can I have multiple listings on Riders Resource?”][vc_column_text]Yes, you can have multiple listings, each with its own associated fees. However, we offer special deals, so please check our pricing page for more information[/vc_column_text][/toggle][/toggles][divider line_type=”No Line” custom_height=”20″][divider line_type=”No Line” custom_height=”20″][vc_custom_heading text=”Payment & Invoices” use_theme_fonts=”yes” css=”.vc_custom_1717687404124{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” title=”1) How can I pay for my listing?”][vc_column_text]You can pay for your listing through several convenient payment options. We accept credit and debit cards, PayPal, and bank transfers. Once you create your listing, you will be guided through the payment process at checkout. For more detailed information, please refer to our pricing page or contact our support team.[/vc_column_text][/toggle][toggle color=”Default” title=”2) I need an invoice, where do I find this?”][vc_column_text]You can obtain your invoice by logging into your account and navigating to the ”Request Invoice” section. Your invoices will be listed there, and you can download or print them as needed. If you have any issues finding your invoice, please contact our support team for assistance.[/vc_column_text][/toggle][/toggles][divider line_type=”No Line” custom_height=”20″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Listing Categories” use_theme_fonts=”yes” css=”.vc_custom_1717687498863{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” title=”1) Can I suggest a new category?”][vc_column_text]Yes, we welcome suggestions for new categories. If you have an idea for a category that you believe should be included, please contact our support team at hello@riders-resource.com with your suggestion. We review all submissions and consider them for future updates to our directory.[/vc_column_text][/toggle][toggle color=”Default” title=”2) Can I change the category of our listing?”][vc_column_text]You can update your profile at any time by logging into your account and making the necessary changes.[/vc_column_text][/toggle][toggle color=”Default” title=”3) Can my listing belong to multiple categories?”][vc_column_text]Yes, a listing can belong to multiple categories. This helps ensure that your services are visible to users searching in various relevant areas. When setting up or editing your listing, you can select all applicable categories to maximize your reach.[/vc_column_text][/toggle][/toggles][divider line_type=”No Line” custom_height=”20″][vc_custom_heading text=”Help & Support” use_theme_fonts=”yes” css=”.vc_custom_1722536106725{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” title=”1) I need some help, how do I contact you?”][vc_column_text]If you’re experiencing issues, please contact our support team at hello@riders-resource.com or call 07384725998. We’re here to help![/vc_column_text][/toggle][toggle color=”Default” title=”2) I forgot my password. How can I reset it?”][vc_column_text]Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.[/vc_column_text][/toggle][toggle color=”Default” title=”3) Can I access Riders Resource on my mobile device?”][vc_column_text]Yes, our website is fully responsive and can be accessed on any mobile device for your convenience.[/vc_column_text][/toggle][toggle color=”Default” title=”4) How do I delete my account?”][vc_column_text]Note that this action is irreversible and all your data will be permanently removed. To delete your account, please contact our support team at hello@riders-resource.com[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row]