[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ bottom_padding=”80″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”faq-sec-wp” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”General FAQ’s” use_theme_fonts=”yes” css=”.vc_custom_1717681045197{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” title=”1) What is Riders Resource?”][vc_column_text]Riders Resource is an online equine directory, designed to aid horse owners and service providers to connect.[/vc_column_text][/toggle][toggle color=”Default” title=”2) Is Riders Resource free to use?”][vc_column_text]Absolutely, our intention was to create a platform where equine owners can effortlessly explore a comprehensive array of equine services free of charge. However, if you would like to list your service, please refer to the pricing page.[/vc_column_text][/toggle][toggle color=”Default” title=”3) How do I find the service I need?”][vc_column_text]Simply use the advanced search feature to quickly find relevant services by type and location.[/vc_column_text][/toggle][toggle color=”Default” title=”4) How do I contact customer support?”][vc_column_text]You can contact our customer support team by emailing hello@riders-resource.com or calling 07384725998[/vc_column_text][/toggle][/toggles][divider line_type=”No Line” custom_height=”20″][vc_custom_heading text=”For Users” use_theme_fonts=”yes” css=”.vc_custom_1722530778834{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”closed”][toggle color=”Default” title=”1) How do I search for services?”][vc_column_text]Use the search bar on the homepage to enter keywords related to the service you need, and filter results by location.[/vc_column_text][/toggle][toggle color=”Default” title=”2) How do I contact a service provider?”][vc_column_text]You can contact service providers directly through their profile pages, where you’ll find their contact information such as phone numbers, email addresses and social media pages.[/vc_column_text][/toggle][toggle color=”Default” title=”3) Is the Equine Directory available in my area?”][vc_column_text]Riders Resource covers a wide range of locations. You can use our search feature to check for services available in your specific area. If you don’t find what you’re looking for, please contact us for assistance or check back later as we continually expand our listings.[/vc_column_text][/toggle][toggle color=”Default” title=”4) Is my personal information secure on Riders Resource?”][vc_column_text]To list your services, click on the “Add Listting +” button on the homepage, fill in your details, and create a comprehensive profile showcasing your services.[/vc_column_text][/toggle][/toggles][divider line_type=”No Line” custom_height=”20″][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Help & Support” use_theme_fonts=”yes” css=”.vc_custom_1717681252701{margin-bottom: 15px !important;}”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”closed”][toggle color=”Default” title=”1) I need some help, how do I contact you?”][vc_column_text]If you’re experiencing issues, please contact our support team at hello@riders-resource.com or call 07384725998. We’re here to help![/vc_column_text][/toggle][toggle color=”Default” title=”2) I forgot my password. How can I reset it?”][vc_column_text]Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.[/vc_column_text][/toggle][toggle color=”Default” title=”3) Can I access Riders Resource on my mobile device?”][vc_column_text]Yes, our website is fully responsive and can be accessed on any mobile device for your convenience.[/vc_column_text][/toggle][toggle color=”Default” title=”4) How do I delete my account?”][vc_column_text]Note that this action is irreversible and all your data will be permanently removed. To delete your account, please contact our support team at hello@riders-resource.com[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row]